Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or subscribe to our services
  • Use our pricing calculator and business tools
  • Contact us for support or sales inquiries
  • Participate in surveys or feedback forms
  • Subscribe to our newsletter or marketing communications

Types of Information:

  • Personal Information: Name, email address, phone number, billing address
  • Business Information: Company name, business type, product details, pricing data
  • Payment Information: Credit card details (processed securely by Stripe)
  • Usage Data: How you interact with our platform, features used, session duration
  • Technical Data: IP address, browser type, device information, cookies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Provide customer service and support
  • Communicate about products, services, and promotional offers
  • Analyze usage patterns to improve user experience
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers:

We work with trusted third-party service providers who assist us in operating our platform:

  • Stripe: Payment processing (subject to Stripe's privacy policy)
  • Cloud Hosting: Data storage and platform hosting
  • Analytics: Usage analytics and performance monitoring
  • Email Services: Transactional and marketing emails

Legal Requirements:

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure payment processing through PCI-compliant providers
  • Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability:

You can access and download your account information at any time through your dashboard.

Correction:

You can update your account information directly in your profile settings.

Deletion:

You can request deletion of your account and associated data by contacting support.

Marketing Communications:

You can opt out of marketing emails by clicking the unsubscribe link or contacting us.

Cookies:

You can control cookies through your browser settings, though this may affect platform functionality.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account Data: Retained while your account is active
  • Transaction Records: Retained for 7 years for tax and legal compliance
  • Support Communications: Retained for 3 years
  • Analytics Data: Aggregated data may be retained indefinitely

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@pricepro.com